Under new, old management…

On April 19, 2013, DP Operating Company, Inc. acquired dotPhoto from MyPhotoAlbum, Inc.  Having watched dotPhoto for some time, we thought we could do a much better job of providing value to customers.  We decided to acquire the business and begin the long process of turning it back into a market leader.  So here we are.

Our immediate plans are to fix what’s broken, improve customer service, and gather customer feedback.  After that, we’ll update the design, improve existing services and add new ones.  There are some pretty exciting plans in the works, but we’ll save the details for later!

Founded in 1999, dotPhoto was one of the Internet’s first photo sites.  Glenn was in fact a co-founder.  However, due to several rounds of corporate musical chairs, he hasn’t been involved with the company for some time.  dotPhoto was the first to offer a customizable web site, the first to enable pros to sell photos, and the first to offer a mobile application.  We look forward to returning to dotPhoto’s tradition of innovation.

Got ideas or concerns?

Please send them to Glenn at gpaul (at) dotphoto.com.  If you’d like to talk, please send an email with your phone and the best time to call you.  We actually will call you.

Order processing is back up.

During the ownership transition, credit card processing was down for several days, but is operating now.  We deeply apologize for the delay, and we will rebate shipping on any orders placed with expedited shipping.

Your photos are safe.

Pixels are cheap, but memories are priceless.  As such, we will continue to maintain your photos on dotPhoto. Going forward, we will even maintain archives of abandoned accounts on ancillary storage so that they can be retrieved years later when you come back for them.

We feel privileged to work with dotPhoto’s many loyal members, and we look forward to contributing to a beautiful imaging experience.

Glenn Paul & David Duquette

Author: dotphoto

Glenn Paul is President and Co-Founder of dotPhoto, which began life in 2000 as a photo printing service and now also distributes user-generated media in Flash, video and on cell phones.